Trust and credentials
The people you'll lean on
Reaching out for the first time takes courage. Here is who we are, what we stand for, and how we protect you.
Who we are
Two counsellors, one standard of care
The Zenit Room is a boutique recovery service offering personalised support for individuals and families, and collaborative care for clinics across Europe.
Carolin
Family Counsellor & Recovery Counsellor
Carolin brings over 35 years of experience in education, leadership, and addiction recovery. She completed her training as an alcohol and drug therapist in May, and works closely with both individuals and treatment providers to ensure high-quality, compassionate care.
Björn
Recovery Specialist & Clinical Consultant
Björn works in recovery counselling / coaching and as a clinical consultant, with multiple years of experience supporting individuals, families and treatment providers. He specialises in client relations, admission management and long-term recovery planning. He holds a degree in computer engineering from Linköping University and has previously held senior positions in the telecom and IT industries.
What we stand for
Five things you can hold us to
A recognised European network
The Zenit Room is a member of the European Association of Recovery Specialists (EARS). Our membership is current for 2026.
Insured and supervised
Our professional insurance is provided through our EARS membership, and we maintain continuous professional supervision.
Grounded in lived experience
Our work is grounded in lived experience and guided by internationally recognised models.
Established methods
CCAR and OCN Recovery Coaching / Counselling, A-CRA and CRA, CRAFT (Community Reinforcement Approach and Family Training), the Jellinek Model, the 12 Step Programme and Motivational Interviewing.
Five languages, one standard
We work in English, German, Swedish, Danish and Norwegian, wherever in Europe you are.
In their words
The Zenit Room helped us feel safe and supported in a moment of total chaos.
Family member, UK
Your privacy
Your privacy is protected
Confidentiality is a cornerstone of everything we do. No client information, including records, session details, or even the fact that someone is receiving services, is disclosed to anyone outside The Zenit Room without the client's explicit written consent.
The only exceptions are those the law requires, such as a risk of harm to the client or others. Even then, we make every effort to discuss the need for disclosure with the client first.
Where sharing information can help, for example when we coordinate care with other professionals, we ask for written consent after explaining what will be shared, with whom, and why. Clients keep control of their information and can withdraw consent at any time.
For clinics
How we work with treatment centres
We take the responsibility of referring clients to outside services very seriously. We do not make referrals to external providers or programmes that we have not personally vetted and found to meet our standards of care.
When we collaborate with a treatment centre, we bring calm coordination, clear communication, and steady support around the client and their family, from first contact through treatment and aftercare.
Let's talk
Your future is yours to write. We can help.
Whether you're seeking help for yourself or looking to enhance client care at your clinic, we'd love to speak with you.