Individuals & Families
Guidance and support tailored to your life
We provide confidential support and guidance for those who struggle with addiction, ADHD and issues in family life.
For individuals & families
What you can expect from us
Support for you, or for someone you love. If you represent a clinic or treatment centre, see how we work with clinics.
- Who it is for. People struggling with alcohol, drugs or prescription medication, and the families and loved ones around them.
- What we offer. Recovery counselling, CRAFT family training, CRA / A-CRA counselling, executive recovery coaching, alcohol and drug therapy, aftercare planning and rehab placement.
- How. Online or in person, in English, Swedish, Norwegian, Danish and German.
- The first step. A free, confidential consultation. We reply within 24 hours.
Guidance & support
Here to walk alongside you
Whether you're worried about a loved one or seeking support for yourself, The Zenit Room is here to walk alongside you.
We offer structured, compassionate guidance for those navigating addiction to alcohol, drugs, or prescription medication, as well as for people living with ADD, ADHD, anxiety, or burnout. You don't need to have all the answers, just a willingness to begin.
We'll take care of the rest.
Alcohol & drug therapy
Alcohol and drug therapy
The Zenit Room offers alcohol and drug therapy. Carolin, our Family Counsellor & Recovery Counsellor, is also an alcohol and drug therapist.
What we offer
Discreet, flexible, and always tailored to your needs
One-to-One Recovery Counselling
Personalised support delivered by experienced professionals. We help you explore your situation, strengthen resilience, and make meaningful progress, at your pace, in your way.
CRAFT Family Training
Based on evidence-backed methods, CRAFT empowers families to motivate loved ones towards change, without confrontation, while improving their own wellbeing.
CRA / A-CRA Counselling
Based on the Community Reinforcement Approach, CRA and A-CRA are structured, evidence-based programmes that focus on building positive behaviours, strengthening motivation, and improving overall quality of life, for both adults and adolescents.
Executive Recovery Coaching
Discreet, targeted coaching for professionals, business leaders, and public figures. We support you in maintaining recovery while managing responsibilities, stress, and visibility.
Family Coaching & Guidance
We help families move from chaos to clarity. Learn how to communicate effectively, set boundaries, and support your loved one's recovery without losing yourself in the process.
Aftercare Planning & Life Structuring
A well-supported life after treatment makes all the difference. We help you plan realistic routines, build support systems, and create structure that fits your goals and lifestyle.
Home-Based & Remote Support
Flexible and accessible services wherever you are. Whether in-person or online, we bring structure, care, and consistency to your everyday environment.
Rehab Placement Services
From budget-conscious options to exclusive private clinics, we help you find the right treatment environment, and remain a steady point of contact all the way through.
A safe and professional approach
Lived experience and professional leadership
We combine lived experience with decades of professional leadership in admissions, education, and client care. If your needs extend beyond our scope, we'll connect you with trusted psychiatrists, psychologists, or medical experts in our network, so you're always in safe hands.
Where your situation calls for a specialist beyond Carolin and Björn, we bring in one of our associates, who works to the same code of ethics. Read about our associates.
We provide services in English, Swedish, Norwegian, Danish, and German.
Accreditation & professional standards
At The Zenit Room, we are committed to the highest standards of ethical and professional practice. We are fully insured and certified, and proud members of the European Association of Recovery Specialists (EARS). Our work is grounded in evidence-informed methods, and we maintain regular professional supervision to ensure quality, accountability, and ongoing development.
You can trust that your wellbeing, privacy, and safety always come first.
A separately arranged, time-limited pre-admission service
The Steadfast Programme
When someone you care about needs help, but is not yet ready to accept it.
A compassionate pathway from uncertainty to meaningful change.
Recognising that someone you love may need professional help is often only the beginning. Taking the next step can be far more challenging, particularly when the individual does not recognise the problem, feels uncertain about treatment, or is reluctant to accept support.
We understand that readiness for change cannot simply be demanded. It develops through trust, understanding, thoughtful communication and the right professional guidance.
- 3 to 10 daysTime-limited, depending on the situation
- Six phasesPaced to readiness, family dynamics and cultural context
- Remote or on siteRemote consultations, one-to-one engagement, family meetings and, when required, on-site support
The programme in six phases
From a first conversation to a well-prepared next step
Family Insight and Guidance
Creating clarity in a difficult situation.We begin by listening carefully to the concerns of the individual, family or referring professional. The specialist explores immediate challenges, relevant circumstances and previous attempts to help, establishing a calm, structured foundation.
Relationship Mapping and Readiness
Understanding what may be preventing change.We explore important relationships, patterns of communication and potential barriers to engagement. This helps us understand the individual’s readiness and identify constructive opportunities for progress.
Family Alliance and Strategy
Helping everyone move in the same direction.Families often share the same concerns but respond differently. We help establish a consistent, supportive approach, clarify roles and responsibilities and encourage healthy boundaries and effective communication.
Direct Client Contact
Building trust without confrontation.When appropriate, a specialist engages directly with the individual, preferably through private one-to-one conversations. A carefully structured joint family conversation may be considered when appropriate. Engagement is paced, respectful and without coercion.
Transition to Treatment
From willingness to a well-prepared next step.When the individual is ready to explore treatment, the specialist supports the next steps. If admission to a treatment centre is appropriate, this can include planned coordination with the relevant medical and clinical professionals for assessment and admission preparation.
Family Follow-Up and Continuity of Care
Guidance beyond the initial decision.Where treatment follows, the specialist helps the family navigate the initial transition. Where treatment does not follow, guidance focuses on preserving stability, improving communication and keeping appropriate options open.
When help is needed, but the next step is unclear
For many families, the greatest challenge is not recognising that something is wrong. It is knowing what to do when a loved one is unwilling or unable to consider professional treatment.
Repeated conversations may have led to arguments, withdrawal, broken promises or increasing emotional exhaustion. The individual may continue to function professionally or socially while experiencing significant difficulties privately.
Family members often feel caught between pushing for change and stepping back in the hope that circumstances improve. This programme offers a different approach: professional guidance that prioritises understanding, dignity and constructive engagement rather than confrontation or ultimatums.
Who is it for?
The service may be appropriate when:
- A loved one is struggling with addiction, compulsive behaviours or related emotional difficulties but is reluctant to consider treatment.
- An individual recognises some difficulties but remains unsure about seeking professional help.
- Previous conversations about treatment have resulted in conflict, avoidance or resistance.
- Family members disagree about how best to offer support.
- Repeated attempts to encourage change have not produced a clear way forward.
- A family needs professional guidance before approaching a loved one about residential treatment.
- An individual, family or referring professional wishes to explore the next step in a private and structured setting.
The programme is particularly relevant when circumstances are complex, discretion is essential and a personalised approach is needed.
Our approach: understanding before intervention
The programme is a discreet, structured and personalised service designed to support individuals and families during this critical period. Through a carefully guided motivational intervention process, our experienced specialists help reduce resistance, strengthen communication and create the conditions in which meaningful decisions become possible.
Our objective is not to force someone into treatment. It is to help individuals and families find a constructive way forward, whether that leads to admission to a treatment centre or another appropriate next step.
Meaningful change begins with willingness, not pressure.
Some individuals recognise the need for help but fear what treatment may involve. Others minimise their difficulties or believe they can manage independently. Our approach recognises these different levels of readiness.
Drawing on motivational engagement principles and an evidence-informed understanding of family dynamics, our specialists create opportunities for constructive dialogue. The approach is conceptually aligned with principles from Community Reinforcement and Family Training (CRAFT/CRA), adapted to a non-clinical, pre-admission context; it is not delivery of CRAFT/CRA as a formal treatment model.
Our specialists work to:
- Establish trust and more open communication.
- Understand resistance, concerns and motivation.
- Help families communicate calmly and consistently.
- Reduce conflict and reactive decision-making.
- Identify realistic opportunities for positive change.
- Support voluntary, informed decisions about professional care.
Duration and structure
The programme is a structured, time-limited service delivered over 3 to 10 days, depending on the complexity of the situation and the individual’s and family’s circumstances. It follows a six-phase framework, with its pace and delivery adapted to readiness, family dynamics and cultural context.
The work may involve remote consultations, one-to-one engagement, family meetings and, when required, on-site support at the individual’s location. It may conclude with a carefully prepared admission to a treatment centre or with a more stable family situation and a clear plan when admission is not appropriate or is declined.
Personalised support, wherever it is needed
Every family’s circumstances are different. The process may begin with confidential remote conversations and, where appropriate, include direct involvement at the individual’s location. Delivery is culturally sensitive and respectful of family structures, privacy and individual dignity.
A bridge to treatment
The programme complements residential treatment by addressing an important challenge before admission: the individual’s readiness to consider care. When residential treatment is appropriate, the specialist helps coordinate a thoughtful transition to the treatment centre’s medical and clinical teams.
It is a separately arranged pre-admission service. It does not provide therapy, diagnosis, clinical treatment or medical care, and admission is never guaranteed.
The right outcome begins with the right approach
Success is not measured solely by admission. For some, progress means becoming ready to accept professional support. For others, it may mean reduced family conflict, more constructive communication or a clearer understanding of realistic options.
Because the first step towards recovery is not always entering treatment. Sometimes, the first step is becoming ready to accept help.
Take the first step
If you are concerned about someone close to you, or uncertain about your own readiness for treatment, our team is available to discuss your circumstances confidentially. You do not need to have all the answers before contacting us.
What clients say
In their words
Amidst my deepest period of grief, injury, career upheaval and ongoing trauma, Carolin at The Zenit Room was a beacon light of hope, a balm of soothing counsel, a motivational wonder, and exactly the constant trustworthy positive force to properly me forward in my mind and heart and my life.
I worked with Björn at The Zenit Room, he was my Recovery Coach in early 2020, and I can’t recommend him highly enough. He was kind-hearted, wise, and patient, yet firm when needed.
Carolin’s role grew significantly as she used her skills as a Recovery Coach to support family members, helping them feel safe and hopeful on their recovery journeys. Her empathy, proactive attitude, and commitment to learning have been invaluable to our team.
Frequently asked questions
Clients & families
What is Recovery Coaching?
Recovery Coaching focuses on creating structure, direction, and stability in everyday life. The work is practical and forward-looking, helping you build a life where addiction no longer controls you.
Do I need to be completely sober before contacting you?
No. You are welcome to contact us regardless of where you currently are in your situation. For many people, change begins with a first conversation.
Do you only work with alcohol addiction?
No. We work with addiction related to alcohol, drugs, prescription medication, and other destructive behavioural patterns. Every situation is approached individually and with respect.
Can I receive support online?
Yes. We offer both online sessions and in-person support depending on the situation and individual needs.
How does the process begin?
We begin with a confidential conversation where we explore your situation and discuss what type of support may be helpful moving forward.
Let's talk
Take the first step
Whether you're seeking help for yourself or looking to enhance client care at your clinic, we'd love to speak with you.