Clinics & Treatment Centres
Collaborative care, grounded in experience
We work directly with addiction treatment centres across Europe to enhance client outcomes and ease the load on in-house clinical teams.
For clinics & treatment centres
What a collaboration looks like
Support for your team and your clients. If you are looking for help for yourself or a family member, see our services for individuals and families.
We invoice the clinic for our services. We tell every client and family this before a placement is discussed.
- Who it is for. Addiction treatment centres and clinics, large residential and boutique.
- What we offer. Admission management and pre-screening, client and family liaison, recovery counselling / coaching, high-profile case coordination, post-treatment coaching, aftercare and discharge planning, an intervention programme for families, and programme development for clinics, specialised in pre-treatment.
- How. Short-term or long-term, on-site or remote, in English, Swedish, Norwegian, Danish and German.
- Standards. Fully insured and certified. Member of the European Association of Recovery Specialists (EARS). Regular professional supervision.
- The first step. A free conversation about your clinic's needs. We reply within 24 hours.
A trusted partner in recovery care
Discreet, flexible, and shaped by experience
Whether on a short-term or long-term basis, our partnerships are discreet, flexible, and shaped by decades of hands-on experience in admissions, client communication, and recovery support.
The Zenit Room brings a unique perspective, having worked within both one of Europe's largest residential treatment centres and exclusive boutique clinics in Switzerland. This dual insight allows us to adapt quickly to the culture and needs of your facility, and your clients.
What we offer
Flexible collaboration across the client journey
The Steadfast Programme
A discreet, structured and personalised pre-admission service for individuals and families who are not yet ready to accept help, delivered over 3 to 10 days. It helps reduce resistance, strengthen communication and prepare a well-considered next step, which may be admission to your treatment centre. It does not provide therapy, diagnosis, clinical treatment or medical care. Read about the programme
Programme development for clinics, specialised in pre-treatment
We develop programmes with clinics, with a specialisation in pre-treatment.
Admission Management & Pre Screening
When a person or relative reaches out, often in a life crisis, we answer calmly and discreetly:
- We speak with the person or family.
- We go through the situation in a structured way.
- We help identify which type of care may fit.
- We prepare a clear summary for your admissions team.
- We hand over to your team, who assess and decide on admission.
- We follow up with the person after admission.
Information is shared only with written consent.
Client & Family Liaison Services
We are the point of contact between your clinic, the client and the family. We keep the family informed about the practical matters your team agrees to share, answer their questions where we can, and pass the rest on to your team. Clinical information is shared only with the written consent of the client.
Recovery Counselling / Coaching
Offered only when it is the assignment itself. We work with the client, on site or remotely, in harmony with your therapeutic model, and we can join at any point in the process.
We begin by learning how your clinical team works. Where you have a medical team, we look at your procedures and processes, your treatment programmes and how clinical and medical staff work together. Then we work within your model, and we refer to your clinical team for anything beyond our training.
High-Profile Case Coordination
For clients in the public eye or in complex circumstances, we coordinate the sensitive logistics and communication around admission and transitions. The client has one discreet point of contact. Details are shared only with the people the client has agreed to in writing.
After Care & Discharge Planning
We develop personalised, realistic discharge plans to support clients post-treatment, in collaboration with your team.
Four ways we work with a clinic
Every assignment has one clearly defined role. We do what the role says, and we do not duplicate what your own team already does well.
Client relations and admission management
We are your first point of contact, and we carry the case from first enquiry to discharge. We do not provide counselling or treatment. Your clinical team does that.
Depending on the assignment, this can include:
- Screening, admission management and case management.
- Liaison between the clinic, the client and the family.
- A review of how enquiries, admissions and handovers are handled today, with a focus on safety and confidentiality for the client and for the clinic.
- A review of your administrative routines around admission.
- Training for your team in how to support clients in committing to treatment. We work ethically and put the client first. We never pressure or manipulate.
On a shorter assignment, we train your own staff to carry the work forward. On a longer assignment, we hold the role for as long as it runs.
We bring multiple years of experience across all four roles.
Our work is grounded in lived experience, which helps us meet each client where they are emotionally.
Intervention
The Zenit Room’s own intervention programme. It is built on compassion, not on surprise or pressure as in the traditional Johnson-model intervention.
It is a discreet, structured and personalised pre-admission service for individuals and families who are not yet ready to accept help, delivered over 3 to 10 days. It does not provide therapy, diagnosis, clinical treatment or medical care.
It can be added to a client relations assignment, or be the assignment itself.
Programme development and training
We adapt an intervention programme to your clinic and train the people who will deliver it.
Recovery counselling / coaching
Offered only when it is the assignment itself. We work with the client, on site or remotely, in harmony with your therapeutic model, and we can join at any point in the process.
We begin by learning how your clinical team works. Where you have a medical team, we look at your procedures and processes, your treatment programmes and how clinical and medical staff work together. Then we work within your model, and we refer to your clinical team for anything beyond our training.
High-profile cases are coordinated discreetly within any of these roles.
How a collaboration works
Step by step, shaped around your clinic
We step in where we add value, short-term or long-term. Use all of the steps or only the ones your team needs.
Start with a conversation
Book a free consultation by phone, email or the contact form. Tell us what your team needs and which role you would like us to take. Together, we agree one clear role for the assignment.
A CV and references are shared after first contact.
Prepare before admission
Structured screening and referral pathways and, where it fits, the intervention programme for clients and families who are not yet ready to accept help. If you wish, we first review your enquiry and admission processes.
Coordinate the admission
Admission management and coordination, with liaison between the clinic, the client and the family.
Support during care
Case management, family liaison during the stay, and discreet coordination for high-profile cases.
Plan what comes after
Personalised discharge planning in collaboration with your team.
Recovery counselling / coaching is offered only when it is the assignment itself, and it can take place at any step. Programme development and training is its own assignment, not a step in a placement.
A separately arranged, time-limited pre-admission service
The Steadfast Programme
It can be added to a client relations assignment, or be the assignment itself.
- 3 to 10 daysTime-limited, depending on the situation
- Six phasesPaced to readiness, family dynamics and cultural context
- Remote or on siteRemote consultations, one-to-one engagement, family meetings and, when required, on-site support
The programme in six phases
From a first conversation to a well-prepared next step
Family Insight and Guidance
Creating clarity in a difficult situation.We begin by listening carefully to the concerns of the individual, family or referring professional. The specialist explores immediate challenges, relevant circumstances and previous attempts to help, establishing a calm, structured foundation.
Relationship Mapping and Readiness
Understanding what may be preventing change.We explore important relationships, patterns of communication and potential barriers to engagement. This helps us understand the individual’s readiness and identify constructive opportunities for progress.
Family Alliance and Strategy
Helping everyone move in the same direction.Families often share the same concerns but respond differently. We help establish a consistent, supportive approach, clarify roles and responsibilities and encourage healthy boundaries and effective communication.
Direct Client Contact
Building trust without confrontation.When appropriate, a specialist engages directly with the individual, preferably through private one-to-one conversations. A carefully structured joint family conversation may be considered when appropriate. Engagement is paced, respectful and without coercion.
Transition to Treatment
From willingness to a well-prepared next step.When the individual is ready to explore treatment, the specialist supports the next steps. If admission to a treatment centre is appropriate, this can include planned coordination with the relevant medical and clinical professionals for assessment and admission preparation.
Family Follow-Up and Continuity of Care
Guidance beyond the initial decision.Where treatment follows, the specialist helps the family navigate the initial transition. Where treatment does not follow, guidance focuses on preserving stability, improving communication and keeping appropriate options open.
Experienced partners in complex care
We know what it takes
We know what it takes to support clients in a treatment environment, because we've been there ourselves. Our background spans direct leadership in large-scale rehab centres, exclusive clinics, and frontline admissions work across Europe.
We step in where we add value: streamlining communication, easing team pressure, and strengthening client engagement. If specialised clinical input is needed, we work transparently and swiftly with a trusted network of external professionals to ensure each client receives appropriate, ongoing care.
For specialist input beyond Carolin and Björn, we bring in our associates, professional specialists who work to the same code of ethics. We work with clinics and specialists who are carefully selected for their professionalism. Read about our associates.
Our background is in client relations and in meeting people who are in a life crisis. We handle every enquiry with care and structure.
Why leading clinics choose The Zenit Room
- We strengthen continuity and engagement during and after treatment.
- We reduce pressure on your internal clinical resources.
- We speak multiple languages and understand cross-cultural care.
- We offer specialist input without duplicating your core services.
- We're not competitors, we're collaborators.
Who we work with
Clinics, treatment centres and professionals
Clinics and professionals seeking structured, reliable collaborations. When needed, we collaborate with psychologists, psychiatrists, psychotherapists, medical doctors, private treatment centres, and other specialists within addiction and mental health.
At which stage
- Preparation before treatment, including motivational work
- Admission, screening and referral
- Support and family liaison during residential care
- Discharge planning and long-term follow-up after treatment
Methods and qualifications
Grounded in lived experience
Our work is grounded in lived experience and guided by internationally recognised models, including:
- CCAR, OCN: Recovery Coaching / Counselling
- A-CRA / CRA: Community Reinforcement Approach
- CRAFT: Community Reinforcement Approach and Family Training
- Jellinek Model
- 12 Step Programme
- Motivational Interviewing
Carolin
Family Counsellor & Recovery Counsellor
Carolin brings over 35 years of experience in education, leadership, and addiction recovery. As a recovery specialist, clinical consultant and alcohol and drug therapist, she works closely with both individuals and treatment providers to ensure high-quality, compassionate care.
Björn
Recovery Specialist & Clinical Consultant
Björn works in recovery counselling / coaching and as a clinical consultant, with multiple years of experience supporting individuals, families and treatment providers. He specialises in client relations, admission management and long-term recovery planning, with a background in international recovery work. His approach is grounded in lived experience, and he brings clarity, empathy and structure to every client journey. He holds a degree in computer engineering from Linköping University and has previously held senior positions in the telecom and IT industries.
Accreditation & professional standards
The highest standards of ethical and professional practice
We are fully insured and certified, and proud members of the European Association of Recovery Specialists (EARS). Our work is grounded in evidence-informed methods, and we maintain regular professional supervision to ensure quality, accountability, and ongoing development.
We provide services in English, Swedish, Norwegian, Danish, and German.
Professional, discreet, and extremely effective. A great partner for our team.
Professional, grounded, and highly effective. A trusted collaborator across our clinical team.
Affiliations
Our affiliates
Organisations and associations shown on The Zenit Room’s website.
Good to know
Languages, reach and discretion
Languages
We provide services in English, Swedish, Norwegian, Danish and German.
Where we work
Based in Europe, working internationally, both online and in person. We work with clients and professional partners both in Sweden and internationally.
Discretion and confidentiality
Our partnerships are discreet. All communication is strictly confidential. Read our code of ethics.
Frequently asked questions
Professionals & treatment centres
How does The Zenit Room collaborate with treatment centres?
We work both short-term and long-term with treatment centres and other professional partners. This may include preparation before treatment, motivational work, family support, or long-term follow-up after treatment.
Which professionals do you collaborate with?
When needed, we collaborate with psychologists, psychiatrists, psychotherapists, medical doctors, private treatment centres, and other specialists within addiction and mental health.
Can you support clients who are ambivalent about treatment?
Yes. A significant part of our work focuses on motivational support and building trust with individuals who feel resistant, uncertain, or fearful about change.
Do you work internationally?
Yes. We work with clients and professional partners both in Sweden and internationally.
What does communication look like in a collaboration?
We value clear, professional, and personal communication. Our goal is always to create a safe, well-coordinated, and respectful collaboration around the client and their family.
Can you handle high-profile cases?
Yes. We offer discreet and experienced support for clients in the public eye or in complex life circumstances, ensuring safety and stability during transitions.
Do you work on site or remotely?
Both. Recovery counselling / coaching is available on site or remotely, only when it is the assignment itself, and we work with clients and professional partners in Sweden and internationally.
How do we get in touch?
Book a free consultation by phone, email or the contact form on this site. All communication is strictly confidential.
Let's talk
Take the first step
Get in touch to explore a collaboration tailored to your clinic's needs.